Yonovo now sends payment reminders that adapt to each customer's behavior. Instead of blasting the same email to every overdue account, the system analyzes payment history, preferred communication channels, and past response patterns to craft the right message at the right time.
Customers who typically pay within a few days of a gentle nudge get a softer tone. Customers with a pattern of delayed payments receive more structured follow-up sequences with escalation steps built in.
You can customize the templates and timing for each tier, or let Yonovo's defaults handle it. Either way, every reminder is tracked so you have full visibility into what was sent and when.
Early testers saw a 23% improvement in on-time payments within the first 30 days.