Gyms & Fitness

Recover payments, keep every member

Yonovo automates your accounts receivable with personalized follow ups across email, SMS, and voice. Built for the recurring billing and member relationships of gyms and fitness businesses.

No card required

Trusted by finance teams who hate chasing payments

TroyesTDG IncSBC
Problem

Failed payments cost you members

Gyms and fitness businesses run on recurring memberships. When payments fail and no one follows up, you lose revenue and members who never intended to cancel.

Failed payments go unresolved

Declined cards and missed dues pile up quietly. Without timely follow up, members fall further behind and eventually drop off your roster entirely.

Your team can't chase every balance

Front desk staff and managers are already stretched thin. Manually tracking down past-due members across spreadsheets and emails isn't sustainable as you grow.

Aggressive reminders push members away

One harsh payment notice can send a loyal member to the gym down the street. Generic collection emails don't reflect the community your gym has built.

Solution

Collections built for member retention

Yonovo follows up on every failed payment automatically with the right tone, timing, and channel so you recover revenue without pushing members out the door.

Follow ups shaped by each member

Every message reflects the member's payment history, membership type, and tenure. Long-standing members get the tone they deserve.

Multichannel outreach

Reach members where they respond. Email, SMS, and AI-powered voice calls with automatic escalation based on your rules.

Your brand, not a collector

Every message goes out in your gym's name and from your domain. Members see their gym, not a third-party agency.

Full visibility into dues

Track every balance, every follow up, and every response in one dashboard. Know exactly which members need attention and which are back on track.

Any facility

Gyms, studios, boxes, and multi-location fitness brands.

Every channel

Email, SMS, and AI voice, all automated and personalized.

One dashboard

One view of every member, every balance, every follow up.

How It Works

Up and running in minutes

01

Connect your books

Link QuickBooks, Xero, or your accounting platform. Yonovo imports your members, balances, and aging data automatically.

02

Set your rules

Define follow up timing, escalation triggers, and channel preferences per membership type or balance age. Or let Yonovo's AI recommend the best strategy.

03

Yonovo collects for you

Personalized follow ups go out automatically across email, SMS, and voice. Every interaction is logged and visible to your team.

04

Review and improve

Monitor recovery rates, outstanding dues, and at-risk members. Yonovo learns what works and adapts its approach over time.

Testimonials

What people say

See why finance teams are making the switch

TDG Inc.

We used to spend hours every week chasing overdue invoices manually. Since switching to Yonovo, our manual follow ups dropped by 80% and we’re collecting faster than ever. The AI handles the routine stuff so our team can focus on the accounts that actually need a human touch.

Mohammad Alshalabi
Director of Finance
Read case study
75%
reduction in manual tasks
15 Days
average reduction in DSO
Troyes

What impressed us most was how quickly we were up and running. We connected QuickBooks, set our preferences, and Yonovo was collecting on our behalf within the same day. Our customer relationships haven’t suffered at all, if anything the follow ups are more consistent and professional than before.

Apple Smith
Accounts Receivable Manager
Read case study
Lawazim

As a wholesale distributor, our customer relationships are everything. We were nervous about automating collections but Yonovo’s approach is professional and respectful. Customers have commented that our follow ups feel more organized. We’re collecting faster without a single complaint.

Faris Shawaf
CFO

FAQs

Yonovo automates your entire accounts receivable workflow by sending personalized follow ups via email, SMS, and AI-powered voice calls based on each member's payment history and behavior. You recover more revenue without adding staff.
Yes. You can define follow up timing, tone, channel, and escalation triggers per membership type or balance age. Premium members can get a different cadence than month-to-month members.
No. Every message goes out in your gym's voice, from your domain, and is personalized to the member's history. Members see a friendly follow up from their gym, not a collections agency.
Most teams are up and running the same day. Connect your accounting platform, set your preferences, and Yonovo starts collecting on your behalf immediately.
Yonovo integrates with QuickBooks, Xero, and other major accounting platforms. Your members, balances, and aging data sync automatically so there's no manual setup required.
Traditional agencies take a cut of recovered funds, damage member relationships, and operate as a black box. Yonovo gives you full visibility, keeps your brand front and center, and costs a fraction of what agencies charge.

Ready to put collections on autopilot?

Join the finance teams that are collecting faster, saving hours, and keeping every customer relationship intact.

No card required